New Product - Money Back Guarantee

We offer a 30 Day Money Back Guarantee on all new products we provide. These items must be in new condition with original packaging and accessories. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items. Please call customer service at 603-589-6086, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

Exceptions: New products may not be returned if they are non-defective and have been opened or unsealed. This includes all items purchased at TechDiversions.com. An item that has been opened or unsealed may be exchanged for the same item of equal condition.

Used & Like New* Product - Money Back Guarantee

We offer a 15 Day Money Back Guarrantee on all used and like new* products. Products that were shipped in original packaging, must be returned in the original packaging. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items. Please call customer service at 603-589-6086, in advance to obtain an RMA number (Return Merchandise Authorization) within 15 days of purchase date.

Note: Products purchased used and like new must be returned in the same condition as they were sold. This includes product manuals and box, if supplied with the original purchase.

*Like New products are pre-owned products that are in great condition and contain the original box and manual.

Pre-Order Product - Money Back Guarantee

Return merchandise with RMA number to:

Techdiversions
(print RMA number Here)
24 Bradford Cir
Hudson, NH 03051

NOTE: Returns sent without an RMA number will be returned to sender.

Order Cancellation Policy

Please submit any cancellation via email to CancelOrder@techdiversions.com, or call on our business phone at 603-589-6086.

Email cancellations must contain the following: First name, last name,order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

Warranty Policy

Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped USPS unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Warranty Procedure
We suggest you contact our tech support team first by sending email to support@techdiversions.com to determine whether the item is indeed defective before shipping. If the product is found to be defective, you will be issued a return merchandise authorization (RMA) number. See Return Policy for more details. No phone call or email is necessary!

To view our full privacy policy click here.